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Posted on Jun 23, 2008 at 14:26
miller12[ID]
Overall Ranking
Points:110 | Ranking:92
Shipment
Hello,
I'm ecvv member and we sell electronics we sent the lens to our customer in the US last month but the buyer not receive the goods. We sent it via postal service  economy service and they do not provide tracking # on economy service. How to tell the buyer that we really ship it? Thanks
Posted on Jun 26, 2008 at 18:15
dewani suresh [UK]
Overall Ranking
Points:104 | Ranking:153
Re: Shipment
i think the best thing is to send a scanned copy of the shippers' issued recipt to you to your customer and forward full details of the shippers contact;phone lines,faxes and email address for their confirmation.Meanwhile write the shippers informing of the embarrsament of the hold up,copying your customer. Cheers.
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